Availability and Delivery

6. Availability of Assets

6.1 If after the placing of the Order for the purchase request made by the Customer, but prior to the conclusion of the Contract, the Goods selected are not, for any reason, available, DCC undertakes to inform the Customer in the Confirmation Email, where the possibility of purchasing other Goods of the same or better quality than those requested by the Customer shall be indicated. In any event, in the Confirmation Email, DCC undertakes to inform the Customer of the essential characteristics of the new Goods offered as an alternative and any other information indicated in Article 5 of the Contract. If the Customer does not accept the new proposal indicated in the Confirmation Email, the Order placed by the Customer shall be automatically deleted from the system.

6.2 If, following the conclusion of the Contract, the Goods ordered are not available in the supplier's warehouse, for any reason whatsoever, the Customer shall have the right to postpone delivery of the Goods until DCC has them available in its warehouses, or to withdraw from the Contract in the manner described in Article 10 below.

6.3 DCC undertakes to give immediate notice to the Customer, at the email address communicated during the purchase phase, of the depletion of the Goods, which has occurred due to unforeseeable causes not attributable to them, inviting the Customer to place another Order pursuant to paragraph 6.1.

7. Methods of Delivery

7.1 The Goods may be delivered in Italy.

7.2 For deliveries within the Italian territory, the products purchased on www.castellare.it are shipped by courier. Shipping costs shall be borne by the Customer and are explicitly highlighted at the time the Order is placed. Depending on the area of destination of the Goods, deliveries may be made within a period of time varying from 24 hours to 7 days for domestic shipments.

7.3 The Customer, upon receipt of the Goods, undertakes to verify the integrity and/or exact correspondence between the Goods and the Order placed, and in the event of inaccuracies and/or discrepancies and/or flaws and/or damages found in the Goods or in the characteristics of the Goods, undertakes to notify the same to the e-mail address: dccordini@castellare.it , without prejudice to the provisions of Article 8 below.

7.4 In the event of non-execution of the Order by DCC, due to the unavailability, even temporary, of the Goods, DCC shall immediately notify the Customer in the manner indicated in the preceding article and provide, within 14 days of the communication to the Customer, for the reimbursement of any sums already paid by the Customer, including shipping costs and/or any other additional expenses charged to the total sale price.

7.5 Unless the Customer agrees, to be expressed before or during the conclusion of the Contract, DCC undertakes not to perform a service other than that agreed, even if of equivalent value and quantity.

7.6 Delivery of the Goods shall be made on business days. Deliveries shall be subject to the signature for acceptance and collection of the Goods by the Customer or a person appointed by the Customer who is at least 18 years of age.

In the event of absence of the Customer or unjustified refusal of the person appointed by the Customer, the courier shall leave a notice of attempted delivery, with instructions for further delivery or collection of the Goods.